Z jaké oblasti chcete kurz?
- FOUN - ITIL® Foundation
- OS&A - ITIL® Operational Support and Analysis (Intermediate level)
- RC&V - ITIL® Release, Control and Validation (Intermediate level)
- SO&A - ITIL® Service Offerings and Agreement (Intermediate level)
- PP&O - ITIL® Planning, Protection and Optimization (Intermediate level)
- MALC - ITIL® Managing Across the LifeCycle (Expert level)
- FENG - ITIL® Foundation English